Frequently Asked Questions

We've done our best to answer the questions we are most frequently asked below. If you don't see your question listed below or if you want additional details just give us a call!

  • How do I get a quote?

    Getting a price quote from Richmond Limo Service is easy! All you have to do is give us a call or send us an email and provide a few simple details about your event and we can tell you exactly what your rental will cost! All we need to know is the date of the event, the type of event, the number of passengers, and the pick up and drop off times and locations! It's that simple!

  • Can I drink alcohol on the vehicles?

    Yes, as long as you are of legal drinking age you can absolutely drink in the vehicles! Our limousines and buses come equipped with on-board bar areas with coolers and glassware for you convenience! Please note that absolutely no under age drinking is allowed or tolerated.

  • Do you provide alcohol?

    No, Richmond Limo Service cannot provide any alcohol for you. If you plan on consuming alcohol on the vehicles you must bring your own on board. But remember, you absolutely must be of legal age to bring alcohol on to the vehicles and to drink. Absolutely no under age drinking is allowed or tolerated.

  • What are your hours of operation?

    Richmond Limo Service operates 24/7 all year long including holidays! This allows us to provide you with the most convenient service! No matter the date, time, or length of your event we can accommodate you!

  • Where else in Virginia do you service?

    In addition to Richmond, we service all of Henrico County and all over the entire state of Virginia!

  • Can we smoke in the vehicle?

    You cannot smoke in the vehicles. We like for our vehicles to stay fresh so that every customer can enjoy. You have unlimited stops so you can tell the driver you would like to stop and they'll pull over when it's safe to do so.

  • Can children come with us?

    Yes they can. Any age can ride but just know that depending on the vehicle you get, you might not have something that will help hook in car seat or additional safety for children. Like the Richmond party bus has wrap around seating with no seat belts. If there is anyone under the age of 21, there cannot be any alcohol on the vehicle.

  • Are there any hidden fees?

    Nope! We don't see why we would hide something like that from you. We tell you everything up front. Your quote involves everything. The only extra things you may have to pay are if you went over your time, there's a cleaning fee for leaving the bus extremely dirty or a damage fee for breaking something.

  • Can I cancel?

    Unfortunately, you cannot cancel. Please make sure that the date and the time you want is correct. You will have to pay for the service even if you can't use it. You also cannot switch the date of your reservation. Though depending on availability, you might be able to change the time or the vehicle.

  • Can we bring food?

    Yes you can. Try not to make a mess or you might be charged a cleaning fee. Foods you can avoid are obviously sticky things like jello shots. The containers get throw around and jello is thrown everywhere. You can bring jello shots but it's better to eat/drink them off the vehicle.

  • Do we have to tip the driver?

    You are not required to tip the driver but it's appreciated. The drivers are paid a fair wage and don't just survive on tips. We say if you like the service they performed, a tip is a great way to show your appreciation. They can get tip anywhere from $50-100 and more.

  • What if we stay past our reserved time?

    That's okay. We do not charge you a high fee for going over. You are simply charged your normal rate but broken up into 15 minute increments so that you don't pay for time you don't use. For example, your rate is $100 an hour. You went over your time an hour and a half. You'll be charged an additional $150.